-Do you sell Gift Cards?
-Where is Norganic Booth located?
-Do you list all of the ingredients in your products?
Yes, we believe in transparency
-Do your products contain any parabens, sulphates,petro-chemicals, artificial fragrances?
-Are your products organic?
-Do you test your products on animals?
-Are your products safe for children?
-How long do your products last?
They last up to 12 months but we recommend that you use them within 6 months
-Can I purchase samples?
Yes,when they are available -How are your products sustained? Use clean & set hands/spoon to scoop -What if my skin is sensitive?
You can purchase our samples to test on a small area and take more that results vary from person to person
-Do you use preservatives in your products?
We use natural preservatives that are antifungal & antibacterial oils such as vitamin e, rosemary,lemon etc. We also use citric acid which is organic
-What is the status of my order?
For every process you will receive a confirmation email
-What if something I ordered arrived damaged?
Contact our sales department firstname.lastname@example.org within 5 days after receiving your order!
-What if I need to change or cancel my order?
The process is very fast and once the order is shipped we are unable to cancel it
-What methods of payment do you take?
We accept any major credit/debit cards -What is your banking details? Bank: Capitec
Account Name: Kurveology
Account number: 1558202461
Branch Code: 470010
Reference: #Your Order Number
-How much does shipping cost?
-How fast is your shipping?
3-7 working days
-Do you ship internationally?
Not yet -What if I wrote a wrong shipping address? -Unfortunately there’s nothing we can do
RETURNS/EXCHANGE & REFUND
-What is your exchange/return policy?
●Fortunately you are allowed to do an exchange or return within 7 days ●Used or opened products are not eligible for exchange/refund ●We offer cash refunds but we are forced to deduct 2% due to bank charges
-What items are non-refundable/exchangeable?
Clearance/final sale items
Please Note: Customers are responsible for shipping cost
If you still have more questions, email email@example.com